Privacy Policy

Last Updated: January 9, 2025

Introduction

Welcome to ZenAssistant Inc. (“ZenAssistant,” “we,” “us,” or “our”). We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zenassistant.co or use our virtual assistant services.

By accessing or using our services, you agree to this Privacy Policy. We invite you to review these policies carefully to ensure they align with your preferences before using our services.

Information We Collect

Information You Share With Us

To provide you with the best possible service, we may receive the following information through our interactions:

Contact details to stay connected with you
Service-related preferences to customize your experience
Account information to maintain your services
Payment information processed through secure channels
Communications we share to better understand your needs

Website Experience Enhancement

To ensure a smooth and efficient experience when you visit our website, our systems may receive:

Technical information that helps us display our content properly
Browser preferences to optimize your viewing experience
Usage patterns to improve our service quality
Cookie information to remember your preferences

How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our virtual assistant services
Processing your payments and transactions
Communicating with you about our services, updates, and promotions
Responding to your inquiries and support requests
Improving our website and services
Analyzing usage patterns and trends
Protecting against unauthorized access and fraud
Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information to third parties.

Keeping Your Information Safe

Your peace of mind is important to us. We use industry-standard security measures to protect the information you share with us, implementing multiple layers of protection for your privacy. While we maintain high security standards, it’s important to note that digital communications inherently carry some level of risk.

Your Privacy Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent for data processing
Request data portability
File a complaint with relevant authorities
Opt-out of SMS communications by texting STOP to our number

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Young Persons’ Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you become aware that someone under 18 has provided us with personal information, please contact us.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new “Last Updated” date.

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information about our use of cookies, please refer to our Cookie Policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

ZenAssistant Inc.
Central Florida
Phone: (352) 800-6634
Email: info@zenassistant.co
Website: www.zenassistant.co

SMS Communications

If you have opted in to receive SMS communications from us, you can opt out at any time by texting STOP to our number. After sending STOP, you will receive one message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

You can also text HELP to our number for assistance with our SMS messaging program. Message and data rates may apply to all SMS communications. Please contact your wireless carrier for pricing details.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information is collected
The right to delete personal information
The right to opt-out of the sale of personal information
The right to non-discrimination for exercising these rights

Additional Disclosures

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

Social Media Integration

If you interact with us through social media platforms, your interactions may be collected and used by both us and the social media platform in accordance with their respective privacy policies.

Employment Applications

If you apply for employment with us, we collect and process additional personal information related to your application, subject to applicable employment and data protection laws.

Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.